Service Center

Services & contact

Wirecard Bank Serviceteam

The Wirecard Bank Serviceteam is available Monday to Friday 8:00 - 18:00.

Business customers

Telephone Business customers: +49 (0) 30 / 300 110 700*
Fax Business customers: +49 (0) 30 / 300 110 750
e-mail: service@wirecardbank.com

Private customers

Telephone Private customers: +49 (0) 30 / 300 110 600*
Fax Private customers: +49 (0) 30 / 300 110 650
e-mail: service@wirecardbank.com

girocard/Maestro card:

(Germany) Report lost or stolen cards: 116 116**
(International) Report lost or stolen cards: 00800 / 9473 22 70***

Fees

* You will be charged by your telephone company for a call in the German landline.
** The emergency line 116 116 is free of charge in the German landline.
*** Free of charge international emergency number.