Dear customer, please note that the EBICS form is only required if you wish to implement your Wirecard Bank accounts into an EBICS-compatible banking software. We would also like to inform you that an EBICS connection is priced separately in addition to your monthly account management fees. You can view all EBICS related fees in our price schedule.
Wirecard Bank Serviceteam
The Wirecard Bank Serviceteam is available Monday to Friday 8:00-20:00.
Telephone: +49 (0) 30 / 300 110 700*
Fax: +49 (0) 30 / 300 110 750
E-mail: backoffice (at) wirecardbank.com
(Germany) Report lost or stolen cards: 116 116**
(International) Report lost or stolen cards: 00800 / 9473 22 70***
* You will be charged by your telephone company for a call in the German landline.
** The emergency line 116 116 is free of charge in the German landline.
*** Free of charge international emergency number.