Form Centre for private customers
A special concern of Wirecard Bank is to make banking operations as simple and as effective as possible for you and your company.
In order to avoid unnecessary search processes, we have established a form centre for you. Here you can find all important documents for your corporate banking operations at a glance.
SERVICE
An overview of the most important service forms.
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Change of Address
Passport Certification
eBanking Security
Deposit protection
TERMS OF USE
Terms and Conditions
Distant Selling Contract
Credit Transfer Conditions
Cheque Transaction Conditions
HOTLINE
Service Center
Please feel free to contact our Wirecard Bank Service Team, if any questions arise. We are available Monday to Friday from 8 a.m. to 8 p.m and Saturday from 8 a.m. to 3 p.m.
Phone: +49 (0) 30 / 300 110 600*
Visa prepaid card
SOS - In case of loss/theft:
Phone: 00800 / 947 322 70**
girocard/Maestro card:
SOS In case of loss/theft:
Phone: +49 116 116***
Fees:
* You will be charged by your telephone company for a call in the German landline
** free of charge, international Service Hotline
*** free of charge in Germany; fees for calls from abroad depend individually on your network provider
The Prepaid Trio
A great deal of freedom: checking account + Visa prepaid card + girocard/Maestro card
