Form Centre for private customers

A special concern of Wirecard Bank is to make banking operations as simple and as effective as possible for you and your company.

In order to avoid unnecessary search processes, we have established a form centre for you. Here you can find all important documents for your corporate banking operations at a glance.

SERVICE

An overview of the most important service forms.

Opening of Accounts

Change of Address
Passport Certification
eBanking Security
Deposit protection

TERMS OF USE

Terms and Conditions
Distant Selling Contract
Credit Transfer Conditions
Cheque Transaction Conditions

Fees

HOTLINE

Service Center

Please feel free to contact our Wirecard Bank Service Team, if any questions arise. We are available Monday to Friday from 8 a.m. to 8 p.m.
Phone: + 49 (0) 1805 / 558 390*

Visa prepaid card

SOS - In case of loss/theft:
Phone: 00800 / 947 322 70**

girocard/Maestro card:

SOS In case of loss/theft:
Phone: +49 116 116***

Fees:

* 0,14 €/min. from German landlines, max. 0,42 €/min. from mobile networks

** free of charge, international Service Hotline

*** free of charge in Germany; fees for calls from abroad depend individually on your network provider